Your data security is our top priority. Learn about the measures we take to protect your information.
All data transmitted between your device and our servers is encrypted using TLS 1.3, the industry standard.
Protect your account with optional 2FA using authenticator apps or SMS-based verification codes.
We conduct quarterly third-party security audits and penetration testing to identify and address vulnerabilities.
Our AI-powered system monitors for suspicious activity, unauthorized access attempts, and fraud indicators 24/7.
We have a documented incident response plan that is regularly tested to ensure rapid response to security events.
SouthCaravan maintains SOC 2 Type II, ISO 27001, and GDPR compliance certifications.
How we protect your sensitive information
Payment information is processed through PCI-compliant payment gateways. We never store full credit card numbers. All payment processing meets PCI DSS 3.2.1 standards.
Personal data is encrypted at rest using AES-256 encryption. Access is restricted to authorized personnel with role-based access control. We maintain detailed access logs.
We maintain automated daily backups stored in geographically redundant locations. Backups are encrypted and tested regularly to ensure recoverability.
We retain data only as long as necessary for business purposes and legal compliance. You can request data deletion at any time, subject to legal requirements.
We maintain industry-leading security certifications
SOC 2 Type II
Certified 2024
ISO 27001
Certified 2024
GDPR Compliant
Certified 2024
CCPA Compliant
Certified 2024
PCI DSS 3.2.1
Certified 2024
If you discover a security vulnerability, please report it responsibly to our security team at [email protected] instead of publicly disclosing it.
We appreciate your help in keeping SouthCaravan secure. We'll acknowledge receipt within 48 hours and work with you to resolve the issue.
Contact our security team at [email protected]